How we work

More than just technology

There is more to a successful software project than just ticking the boxes of the requirement specification. The way the process is managed has a huge impact on both project success and customer experience.

On this page you can learn more about our process, certifications and technology partnerships.


Transparent, flexible, and committed to your success

Decades of experience has taught us that the key to a smooth project and meeting the customer’s expectations is a transparent, documented process where expectations are managed proactively.

We work closely with both machine builders and end customers throughout the project. You will experience that the software engineer in charge is only a phone call away.

We trust our employees to make decisions on their own and our customers appreciate that we are small, agile, and flexible.

Documented processes and continual improvement

Our quality and environmental management system is certified by Bureau Veritas according to ISO 9001 and 14001.

The QEMS integrates best practices for project execution and environmental responsibility and allows us to standardize our processes and improve performance over time.

As a continual improvement system, the QEMS is constantly updated based on new learnings.

5 steps to a successful project

Requirement analysis
Perhaps the most important of all steps, as this is where we uncover needs and assumptions in detail so that we can manage expectations and lay the foundation for a great project.
In this stage we focus on identifying and eliminating technical risks. Again, this is about minimizing risk and carefully managing expectations.
If the solution contains hardware or electronics (like cameras, test fixtures, etc.), we define the components in this stage and select the right partners for the project.
Agile development
Now it's time to create the solution. We use an agile development process and continuously keep you updated on the progress.
Supervised launch
Once the system is commissioned, it's time for you to gradually take over while we help make the final adjustments. Depending on your service agreement, we can stay on for as long as you like.

Innovation through strong partnerships

Our technology partners are a crucial part of our project execution. We have carefully selected the best of the best within all aspects of software and hardware components, cloud, networking, and security.

  • Beckhoff
  • Microsoft - CIM is a Microsoft Gold partner
  • NI - CIM is NI Gold Partner and holds the NI Center of Excellence certification
  • 6TL